Services

Technical Support Experts offers a wide of services primarily focused on the oil and gas industry needs. Our unique blend of services makes us unique as all primary services needed by the oil and gas industry are provided Under One Roof.

Vendor Inspection

Lifting Inspection

Calibration

Audit

Construction & Maintenance

Management System Consulting

Vendor Inspection

Technical Support Experts offers comprehensive third-party/second-party inspection services, encompassing inspection activities conducted at manufacturers’ premises (workshops). Our services cover a wide range of mechanical, electrical, electronic, and instrumentation equipment procured by clients in the Petrochemical, Oil & Gas, and Power sectors.

Our team of experienced inspectors plays a vital role in identifying products and shipments that may include non-standard or non-compliant components and materials. This approach is not only convenient but also highly cost-effective in determining whether a product, service, process, equipment, or installation aligns with expressed needs, customer expectations, applicable regulations, or other specific requirements.

Inspections play a crucial role in minimizing the risk of defective materials by ensuring they meet customer standards, industry benchmarks, and government regulations. This safeguards your business interests, manages risk effectively, and ensures that quality products are manufactured and delivered to their destination in accordance with customer specifications.

  • Welding Inspection
  • Pre-Engineered Steel Buildings
  • Civil / Structural Inspection
  • Tank Inspection Services
  • Expediting Services
  • Mechanical Inspection
  • In-service Inspection
  • QA/QC Inspection – Structural
  • In-plant Inspections
  • Project based quality assurance, control & Inspections
  • E & I Inspection
  • Coating/Painting Inspection
  • QA/QC Inspection – Piping
  • Final Inspections

Lifting Equipment, Rigging Tools, Operator Training & Assessment

At Technical Support Experts, we are unwavering in our commitment to delivering the utmost satisfaction to our esteemed clients, prioritizing safety, punctuality, and cost-efficiency while respecting the environment in which we operate.

As a proud member of the Lifting Equipment Engineering Association (LEEA), we instill added confidence in our clients regarding the inspection services conducted by our LEEA certified inspectors.

Our core activities encompass testing, examination, and certification of lifting equipment, rigging tools, and man-riding equipment in strict adherence to the regulations of lifting operations and lifting equipment as stipulated in LOLER (Lifting Operations and Lifting Equipment Regulations) 1998, as well as the Provision and Use of Work Equipment Regulations (PUWER) 1998. We also align with international standards such as ASME, ISO, EN, ANSI, and more. Moreover, we extend our services to risk analysis, risk assessments, assessment of technical documentation, and type examination of safety components, ensuring comprehensive and compliant solutions for our clients.

Material-handling Devices

Our expertise encompasses a wide range of material-handling devices, including various types of cranes, derricks, forklifts, truck-mounted cranes, elevating platforms, telehandlers, an array of rigging tools, and earthmovers.

Personnel Handling Devices

Our proficiency extends to personnel handling devices, encompassing elevators, escalators, ski lifts, cable cars, and mobile elevating work platforms (MEWPs).

Operator Assessment & Certification

Technical Support Experts offers industry-leading, impartial training and assessment services for operators across the spectrum, ranging from forklift operation to the handling of complex and heavy industrial machinery.

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Calibration Services

Your equipment, our commitment!

At Technical Support Experts, we employ every available means to achieve precision while adhering to national and international quality standards. Clients worldwide entrust Technical Support Experts for safe, reliable, and accurate calibrations.

Our valued clients, whom we fondly refer to as “Technical Support Experts Believers,” rely on our exceptional team for:

  • Expedited turnarounds, facilitated by our local presence, saving time, cost, and effort.
  • Pick-up and delivery conducted by qualified personnel.
  • On-site and off-site calibration options.
  • Calibration services delivered by sector experts.
  • Meticulous equipment handling and storage.
  • Timely reminders for equipment calibration due dates.
  • Continuous support for Unicode Believers’ calibration programs.
  • Global shipping capabilities.

Technical Support Experts Calibration Labs have been meticulously designed to meet the stringent quality standards outlined in ISO 17025.

Our Calibration Labs are accredited to the latest version of ISO 17025, ensuring the highest level of confidence for Technical Support Experts Believers in our calibration services.

Unicode Calibration Lab capabilities are categorized into:

Dimensional

Our dimensional calibration services cover a comprehensive range of precision instruments, including calipers, micrometers, depth meters, height gauges, bore gauges, angle gauges, snap gauges, dial gauges, tape measures, scales, thickness gauges, and coating thickness gauges.

Force Calibration

Our force calibration services specialize in the precise calibration of torque wrenches.

Pressure

We offer comprehensive pressure calibration services, covering pressure gauges, pressure chart recorders, pressure transmitters, safety relief valves, and manifolds.

Electrical

Our electrical calibration services include the precise calibration of welding machines, multimeters, clamp meters, time-measuring devices, and non-contact tachometers.

Thermal

Our thermal calibration services extend to thermometers, RTDs, thermocouples, IR thermometers, baking ovens, holding ovens, quivers, and data loggers.

Mass

We specialize in mass calibration, encompassing weighing scales and weighing balances.

Auditing Services

Helping you gain efficiencies!

By definition, auditing is the on-site verification activity of a quality system, to ensure compliance to requirements.

Our team of highly skilled and qualified auditors and assessors helps Unicode Believers to perform successful audits that can add value to your business activities while ensuring that you meet the requirements of the standards you subscribe to.

Unicode offers vendor assessments, Schedule Q and Schedule D auditing services

Why choose Unicode Auditors

Unicode hosts a good number of auditors approved for conducting such audits. When proposing the auditors, the clients are provided with auditorís previous project approvals which ensures the clients have confident in proposing Unicode auditors for their projects without the risk of rejection and negatively affecting the project quality index

Vendor Assessment Audit

Contractors working on Saudi Aramco projects, usually procure materials and equipment from Saudi Aramco approved vendors and manufacturers. Notwithstanding, contractors are encouraged by Saudi Aramco to use suppliers outside the regulated vendor list when financial benefits can be foreseen but without compromising quality, by conducting independent assessment of such suppliers.

Schedule Q Audit

All contractors and sub-contractors working on Saudi Aramco projects are contractually obligated to conduct internal audits by independent auditors. The schedule Q audits are conducted at 15% and 60% progress for Design, Procurement and Construction Activities.

Schedule D Audit

Saudi Aramco contractually obligates its contractors and sub-contractors to conduct an audit of their site safety plan usually known as the CSSP, as per the requirements of schedule D The audits are usually conducted within six months of contractor mobilization to project site.

Management System Consultancy

Empowering Efficiency!

Auditing, by definition, involves on-site verification of a quality system to ensure adherence to requirements.

Our team of highly skilled and certified auditors and assessors collaborates with Technical Support Experts’ partners to conduct audits that not only add value to your business activities but also ensure compliance with the standards you endorse.

Technical Support Experts provides a range of auditing services, including vendor assessments, Schedule Q, and Schedule D audits.

Why Opt for Technical Support Experts Auditors?

Technical Support Experts boasts a substantial roster of auditors who are approved to conduct such audits. When suggesting auditors, clients receive information on the auditor’s prior project approvals, instilling confidence in choosing Technical Support Experts auditors for their projects without the risk of rejection, thus positively influencing the project quality index.

ISO 9001:2015

Quality Management System – Requirements

ISO 14001:2015

Environmental Management System – Requirements with guidance for use

ISO 45001:2018

Occupational Health and Safety Management Systems – Requirements with guidance for use

ISO 17020:2012

Conformity Assessment – Requirements for the operation of various types of bodies performing inspection

ISO 17025:2017

General Requirements for the competence of testing and calibration laboratories

Construction & Maintenance

Technical Support Experts provides construction, operation and maintenance services on installed equipment within offices, hospitals, housing, process plants, airports and other commercial and residential properties.

Equipment repair is performed to international standards and typically includes water and waste water treatment plants, heating, ventilation, refrigeration, evaporative cooling, air conditioning, valves, mechanical and electrical motors, compressors, elevators, rotating equipment, switchgear, transformers, H V distribution lines, power generators, telephone control systems, instrumentation and other electrical, mechanical, pneumatic and electrical equipment.

The division also includes a Building and Civil Engineering Section, which is responsible for turnkey construction projects. It also provides general support services to electromechanical operation and maintenance works, including building work, carpentry, plumbing, L V electrical systems, gardening, pest control, janitorial and cleaning services, and purchasing services.

From its prime operational centers in Dammam Technical Support Experts Construction, Maintenance and Engineering Division is able to provide construction/maintenance/engineering services throughout the Kingdom and can respond effectively to emergency situations, rapidly deploying experienced engineering and support personnel to site.

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